1. Nature of Deliverables
CERISE SAS (SIREN: 497 520 411) operates as a professional real estate asset administration and property advisory company under French Code APE 6832A.
Our deliverables consist strictly of intellectual work product, including certified property administration statements, lease audit dossiers, technical due diligence evaluations, tertiary decree compliance certifications, and quarterly accounting ledgers. We do not sell, ship, or physically dispatch tangible consumer retail merchandise.
2. Digital Transmission Methods & Formats
All professional documents and advisory dossiers are transmitted exclusively via secure digital channels:
- Encrypted Electronic Mail: Documents in PDF/A format (ISO 19005 compliant for long-term archiving) sent directly to the client's verified professional email address.
- Secure Client Cloud Repository: Invoiced clients receive authenticated, encrypted access credentials to download their property data packs.
- Financial Accounting Exports: Structured financial ledgers (FEC compliant for French tax authorities, Excel/CSV format) transmitted for direct integration into client accounting systems.
3. Turnaround Schedules & Delivery Timelines
Delivery timelines depend on the specific scope of the commissioned advisory engagement:
| Advisory Deliverable Type | Standard Digital Transmission Timeline | Format |
|---|---|---|
| Initial Consultation Dossier / Quote | Within 24 to 48 Business Hours | PDF via Email |
| Quarterly Administrative & Rent Ledgers | By the 10th day following quarter-end | FEC / PDF / Excel |
| Full Due Diligence Technical Audit | 5 to 10 Business Days (Post-Inspection) | Complete Dossier Pack |
| DPE & Tertiary Eco-Decree Study | 7 to 12 Business Days | OPERAT Report & Action Plan |
4. Absence of Physical Shipping Fees
Because all reports and dossiers are transmitted electronically, no physical shipping, handling, or customs charges are incurred by clients. Where official registered postal letters (Lettre Recommandée avec Accusé de Réception — LRAR) are required by French law for formal tenant notices (e.g. congé commercial), postal costs are billed at actual La Poste statutory rates without markup as an itemized operational disbursement.
5. Delivery Assistance & Inquiries
If you experience difficulties accessing or receiving your electronic dossier, our technical desk is available:
CERISE SAS — Deliverables Desk
Telephone: +33 2 40 06 78 12
Email: [email protected]